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Our services

What We Do for You

OUR SERVICES

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The success of Scalar depends not only on supplying quality products, but also on providing efficient and high standard of technical support, maintenance and calibration service. Our service philosophy is to ensure the functionability of our equipment, and to provide a high degree of application and product support.

It is the policy to supply only products for which service support can be provided, and therefore we believe in training our people, both in-house and at our Principal's factory.

We also maintain an adequate inventory of spare parts, proper tools and equipment in our Service Center to ensure a quality service back-up in terms of fast response time and efficient repairs thus minimising the equipment downtime.

Above all, the synergy of our sales and service people is the only way we know to achieve Total Customer Satisfaction!

SERVICE OFFER

We offer a broad service spectrum for your equipment, from basic services to maintenance of value for your investment. Decide for yourself which of our services best fit your user profile to guarantee a balanced relationship between productivity, flexibility, and preventive measures. You can ensure that your investment is in good hands for its entire life cycle.

A short summary of our services:

  • Installation and Commissioning
  • Service Arrangements
  • Preventive Maintenance
  • Calibration Service
  • Software Update Service
  • On-Site Repairs
  • Moving Service
  • Technical Information Service
  • Spare Parts Service

Service Commitment

FLEXIBILITY

Optimize service interval approach to your planning with straightforward budgeting.

CALIBRATION SERVICE

In accordance to the manufacturer certification with ISO/ASTM standard.

INTEGREITY

We will support your instruments over its entire life span for maintenance services. Should break down occurs, our technical service will always please to visit you on site, not only for technical solutions but other applications related matters too upon request.

 

Remote Maintenance

The use of special remote control software enables our Service Engineers to control instrument from our company remotely. This allows us to give you support for the operating Software, the handling of the instrument or to install program updates and fix configuration problems. 

About Scalar Technology

Sales, Service and Technical Consultant
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Contact Us

  • Head Office : +66 2612 0334 to 6
  • Workshop Facility : +66 2501 5879 to 80

Head Office Map

Workshop Facility Map